Question 1

What is Mashara Finance?

Accepted Answer

Mashara Finance is a business management platform that brings Finance, HR, Attendance, Payroll, Expenses, Invoices and Reports into one connected system, replacing scattered Excel files and disconnected tools.

Question 2

Who is Mashara Finance for?

Accepted Answer

It is built for small businesses, growing companies, NGOs, training and skill-development organizations, educational institutes and multi-center organizations that want better control, visibility and efficiency.

Question 3

How much does Mashara Finance cost?

Accepted Answer

Plans start at ₹999/month for Starter, ₹2,499/month for Professional and ₹4,999/month for Business. Annual billing is available at a lower effective rate. Enterprise pricing is custom — talk to our sales team.

Question 4

Is there a free trial?

Accepted Answer

Yes. We offer a 10-day free trial so you can evaluate the full platform with your own data before choosing a plan.

Question 5

Is a credit card required for the trial?

Accepted Answer

We ask for a ₹1 verification payment (via UPI, card or net-banking through Razorpay) to activate the trial. This prevents abuse and verifies your business identity. No subscription is charged during the trial.

Question 6

How long does setup take?

Accepted Answer

Most organizations complete the guided setup — organization, employees, attendance and payroll configuration — within a day. Our onboarding checklist walks you through every step.

Question 7

Can I manage multiple centers or branches?

Accepted Answer

Yes. Professional supports up to 3 centers and Business up to 10 centers, with center-wise employees, attendance, expenses and reports.

Question 8

Can I manage employees and attendance?

Accepted Answer

Yes. The platform includes employee records, attendance tracking and attendance-linked payroll processing.

Question 9

Can I run payroll?

Accepted Answer

Yes. Payroll is automated using salary structures and attendance data, reducing manual calculation errors.

Question 10

Can I manage expenses and invoices?

Accepted Answer

Yes. You can record and approve expenses, create GST-ready invoices and track payment follow-ups from one place.

Question 11

Can I control user permissions?

Accepted Answer

Yes. Role-based access control lets you define who can view or edit each module, and plan-based entitlements are enforced on the server.

Question 12

Is my data secure?

Accepted Answer

We use secure login, role-based permissions, audit-friendly records and secure cloud hosting. Payments are processed by Razorpay — we never store your card details.

Question 13

Can I cancel, upgrade or downgrade?

Accepted Answer

Yes. You can cancel anytime and upgrade or downgrade between plans from your dashboard. Changes take effect on your next billing cycle.

Question 14

Can I export my data?

Accepted Answer

Yes. Reports and records can be exported so your data always remains yours.

Question 15

Do you provide support?

Accepted Answer

Yes. Email support on Starter, priority support on Professional, and a dedicated account manager on Business.

Questions, Answered Honestly

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